Paper - The artwork is printed on 300 GSM matte finish paper which is sturdy and thick. Matte surface provides further protection from dust and moisture.
Matte Laminated Frame - Matte laminated frame produces an elegant, sophisticated finish, which absorbs light and offers a velvety touch to the print.
Glass Frame - The print is covered with impact resistant clear glass acrylic sheet which catches the eye with its fine shine and lustrous finish.
Frame Material - The frame moulding used is made up of high-quality, moisture and fade-resistant synthetic wood.
Delivery Time - Orders are dispatched within 2-3 business days; however, custom orders may take 2-5 days for dispatch with delivery expected in 4-12 working days.
For expedited delivery (e.g., birthdays, anniversaries), you may contact us via Instagram DM to prioritize your order.
Tracking Notification - Once the order is placed, you will receive a tracking link to follow the shipment's progress.
Exchnage/Return - For regular orders, return or exchange requests can be made within 7 days of delivery, in the rare case of manufacturing or production defects.
For custom or personalized products, which are made specifically for you, returns and exchanges are not accepted. However, if the product arrives damaged upon delivery, please contact us within 2 days, and we will arrange for an exchange within 7-12 working days.
If you have any concerns about your order, please don’t hesitate to reach out. Our team will carefully review your feedback and work to find the best solution, ensuring your satisfaction.
Q. How can I view my final custom design?
Ans. Once your order is placed, simply share the order number with us via Instagram DM (@pugetsound.in) and we’ll provide a preview for your approval before shipping.
Q. Can I request further customization/edits for my order?
Ans. Sure! For additional customisation and edits, contact us via Instagram DM, and our design team will work on your custom design with you.
